Packing and Delivery Times for Online Orders
Australian Eastern States Metro address
Greater Sydney
Greater Melbourne
Brisbane
Under 5kg
Australia Post Standard Parcel Post 2-5 business days
Australia Post Express Post 1-3 business days
Over 5kg
Courier delivery up to 5 business days
Sorry, we can not deliver to PO Boxes or Australia Post Parcel Lockers.
We will pack your online order within 1 or 2 business days of receiving it.
The delivery service we use depends on the total weight of your order.
Delivery times are based on the area being delivered to. Delays sometimes occur, estimated times are below.
Please get in contact with us if you would like a more accurate delivery time.
Australian Regional address
ACT
Regional Queensland
Regional NSW
Regional VIC
Adelaide
Perth
Hobart
Under 5kg
Australia Post Standard Parcel Post 3-8 business days
Australia Post Express Post 1-3 business days
Over 5kg
Courier delivery up to 7 business days
Australian Rural and Remote address
Northern Territory
Western Australia Regional and Rural
Tasmania Regional and Rural
Rural NSW
Rural VIC
Rural QLD
Rural SA
Under 5kg
Australia Post Standard Parcel Post 5-14 business days
Australia Post Express Post 2-5 business days
Over 5kg
Courier delivery 7-14 business days
Returning Colour Powder for a Refund
Returns are accepted of any unused powder within 14 days of your coloured powder event.
The bags must be in a condition that can be resold (unopened and undamaged) for a refund.
A restocking fee of $20.00 applies. The purchaser bears the cost of postage to us in Queensland 4573.
Returns due to event cancellation or change of mind are at our discretion. Please contact us to discuss.
Please follow the instructions on our Return Form to proceed further.